Last Updated: May 15, 2025

At www.netsanmobilya.com and www.arnettib2b.com (“NETSAN AMBALAJ MOBİLYA SANAYİ VE TİCARET LİMİTED ŞİRKETİ”), we respect the privacy of our users and place great importance on the protection of their personal data. This Privacy and Cookie Policy has been prepared in compliance with the Law No. 6698 on the Protection of Personal Data (KVKK), the General Data Protection Regulation (GDPR) of the European Union, and other relevant regulations.

1. Personal Data Collected

We may collect the following personal data from our visitors:

• Name, surname, and company information
• Email address and phone number
• IP address and browser details
• Usage data obtained through cookies
• Order, invoice, and payment information (only for B2B customers)

2. Purposes of Data Processing

The personal data collected may be processed for the following purposes:

• Managing order and supply processes
• Providing customer support
• Improving user experience
• Fulfilling legal obligations
• Conducting marketing, analysis, and statistical activities (subject to consent)

3. Data Sharing and Transfers

Your personal data may be shared, limited to the purposes outlined above and in compliance with KVKK and GDPR, with:

• Our business partners and suppliers within Türkiye
• Service providers hosting data on international servers (e.g., cloud services, email providers) where necessary
• Public authorities and institutions legally authorized to request such data

4. Data Retention

Your personal data will be stored for the period required by applicable legislation or the purpose of processing. At the end of this period, your data will be deleted, destroyed, or anonymized.

5. Your Rights

In accordance with Article 11 of the KVKK and under the GDPR, you have the following rights:

• To learn whether your personal data is being processed
• To request information if it has been processed
• To request correction of inaccurate or incomplete data
• To request deletion or destruction of data
• To object to processing and request restriction
• To lodge a complaint with the relevant supervisory authority (KVKK in Türkiye, data protection authorities in the EU)

You can submit your requests by contacting us at info@netsanmobilya.com.

6. Cookie Policy

Our website uses cookies to enhance user experience, perform analytics, and support advertising services.

Types of cookies used:

• Essential cookies: Required for basic site functionality
• Performance cookies: Used for site usage analysis
• Functionality cookies: Remember user preferences
• Targeting/advertising cookies: Provide content based on interests

You can block or delete cookies via your browser settings. However, some website features may not function properly if cookies are disabled.

7. Policy Changes

This policy may be updated from time to time. Any changes will become effective as of the date they are published on the website. Users are responsible for reviewing the policy regularly.

Contact

For any questions or requests, you can reach us via the following channels:
Email: info@netsanmobilya.com
Address: İndiskoru Köyü, Küçükköy Mevkii, Küçükköy Küme Evleri No: 63, 17202 Biga, Çanakkale – Türkiye
Phone: +90 286 316 51 97